Refund policy
Refund & Return Policy
Last updated: September 1, 2026
At Raw Silence, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we will do our best to assist.
Returns
We accept return requests for eligible items within 14 days of delivery.
To be eligible for a return, the item must:
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Be unused and unworn
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Be in its original condition
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Have all original tags and packaging attached
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Not be damaged, washed, altered, or stained
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please include:
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Your order number
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Clear photos of the item
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Photos showing the issue
We will review the issue and, where appropriate, offer a replacement or refund.
Non-Returnable Items
Items that have been worn, washed, altered, damaged, stained, or returned after the applicable return period may not be eligible for a refund.
Refunds
Once your return has been approved and received, we will review the item.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.
Contact Us
For return or refund requests, please contact us through our Contact Us page with your order number and details of the issue.
RAW SILENCE
Quiet style. No unnecessary noise.